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Job Posting- Technical Support Agent!

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Job Posting: Technical Support Agent

Employer: Tech Edge Ltd

Location: Saskatoon, Saskatchewan

Wage: $32.00 per hour

Employment Type: Full-Time (30 hours per week)

Application Deadline: October 21, 2024

Position Overview:
Tech Edge Ltd is searching for two experienced Technical Support Agents to assist users facing computer problems. The role comprises troubleshooting, providing advice, and offering business systems, network, and Internet support.

Key Responsibilities:

  • Reply to users experiencing technical difficulties.
  • Look up manuals and user guides to find and implement solutions.
  • Deliver training and advice to users regarding their technical issues.
  • Maintain a problems and solutions log for reference by other support staff.
  • Participate in software redesign and improvement.
  • Troubleshoot network, software, and hardware problems.

Qualifications:

  • Technical/Applied Science Certificate.
  • 1-2 years of experience in technical support or associated fields.
  • Robust troubleshooting skills and capability to work under pressure.

How to Apply:
Visit the job listing on the National Job Bank for more information.
For inquiries, contact: admin@techedgesk.com

https://www.saskjobs.ca/jsp/joborder/detail.jsp?job_order_id=1375023

 

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